Safe Gaming

Kelar GorResponsible Gaming at — keep the fun, leave the problems out

Gaming is for fun — not stress. Kelar Gor believes the mental and financial well-being of every member is our responsibility. Find out here how to stay within your limits and still enjoy the experience.

18+

Age Limit
Required

24/7

Support
Active

Security
Tools

7 Days

Minimum
Self-Exclusion

Protection Tools

Tools available to you at Kelar Gor

At Kelar Gor, you're in control of your own gaming experience to ensure responsible play.

Set a Deposit Limit

Set your own daily, weekly, or monthly deposit cap. Once the limit is reached, deposits are automatically blocked. Increasing your limit requires a 72-hour waiting period — but reducing it takes effect immediately.

Session Time Limit

Decide in advance how long you'll play each session. Once your time is up, Kelar Gor will automatically log you out to help you take a break.

Reality Check

Once you reach a set time or wagering amount, Kelar Gor will send you a reminder — "Are you still enjoying yourself?" — to help you stay mindful.

Temporary Break (Cool-Down)

Take a break from the platform for 24 hours, 7 days, or 30 days. You will not be able to log in while a cool-down is active. Contact support directly to request an extension.

Self-Exclusion

Exclude yourself from Kelar Gor for anywhere between 7 days and up to 5 years. During this period, your account cannot be reopened and no bonus offers will be sent.

24/7 Support Team

If you have any concerns about your gaming, reach out to Kelar Gor's support team at any time. Our trained staff will help you take the right steps — without any judgment.

Responsible Gaming

Why Does Responsible Gaming Matter?

Gaming is a fantastic form of entertainment — from the thrill of a cricket match to the satisfying spin of the slots. But like any pastime, it can become a problem when it gets out of hand. Kelar Gor wants you to always play for the joy of it — never out of stress or anxiety.

Online gaming is growing fast in Bangladesh. Most people play responsibly — within their limits, for fun. But for a small number, gaming can become a problem. The core goal of Kelar Gor's responsible gaming policy is to reduce that risk and support those who are struggling.

Keep in mind: Gaming is a form of entertainment, not an investment. Never bet money that you can't afford to lose.

Responsible gaming doesn't mean playing less — it means playing smart. Set a budget, stick to it, and accept your losses. Enjoy your wins — but don't chase them with bigger bets.

We go to great lengths to promote responsible gaming at Kelar Gor. Every member's gaming patterns are reviewed regularly. If someone starts playing in an unusual pattern, our system alerts them — and our support team will follow up if needed.

Using gaming to escape financial problems never helps — it only makes things worse. If you feel you're heading down that path, reach out to Kelar Gor's support team. We're here to help, not to judge.

If you suspect a family member has a problem with gaming, you're welcome to contact us too. Kelar Gor also supports third-party self-exclusion requests — meaning a family member or trusted person can apply to have the relevant account closed.

Responsible gaming isn't just about rules — it's a mindset. Kelar Gor wants you to feel good after every session. That's why we're committed to being there for you every step of the way.

How to Set Your Limits

Select "Responsible Gaming"

Go to "Responsible Gaming" in the menu.

Choose Your Preferred Limits

Deposit limits, session time, self-exclusion — activate whichever tool you need.

Save

Changes take effect immediately once saved. You'll receive an SMS confirmation.

Kelar Gor's Commitment

Age Verification Required

No large transactions without KYC.

No Ads After Losses

No aggressive offers are sent after a big loss.

Self-Exclusion Is Honored

No marketing messages will be sent while an exclusion is active.

Judgment-Free Support

Speak up and get help — no judgment, ever.

Know Yourself

Responsible Gaming vs. Problem Gaming

See how your habits stack up — what's healthy and what might be a warning sign.

Signs of Responsible Gaming

Set a clear budget in advance and stick to it

You accept losses calmly and don't rush to chase them

Comfortable taking breaks from gaming

You can talk openly with family or friends about your gaming

Gaming does not affect your work, family life, or sleep

You play mainly for fun, not under pressure to win

Warning Signs — Take a Break If You Notice These

Chasing losses by increasing your bets

Feeling restless or irritable when not gaming

Hiding your gaming from family

Gaming with borrowed money or by dipping into savings

Skipping work, study, or sleep to play

Unable to stick to limits you've set yourself

If you notice any of the warning signs above: Contact Kelar Gor support immediately or activate self-exclusion. This isn't weakness — it's courage.

Self-Assessment

Is my gaming okay? Take a quick check

Answer these questions honestly — this is just for you, no one else will see your responses.

In the past month, have you ever placed bets beyond your budget?

No, I've always stayed within my limits.

Yes, once or twice.

Yes, quite a few times.

After a loss, do you often find yourself thinking "just one more round and I'll win it back"?

No, I stop when I lose.

That thought crosses my mind sometimes.

I often end up placing more bets just to chase that feeling.

Has gaming ever affected your relationships or your work?

No, it hasn't affected me at all so far.

There has been some impact.

There has been a significant impact.

Great! Your gaming habits appear to be responsible. Stay mindful and make use of Kelar Gor's protection tools.

Pay attention. Your answers show some warning signs. Consider setting a deposit limit or cooling-down period on Kelar Gor. Reach out to us at [email protected] for help.

FAQ

Member FAQs

This is a common issue and easy to resolve. Go to the Kelar Gor login page and click the "Forgot Password" link. Enter your registered mobile number or email address and an OTP or reset link will be sent to you. Use the OTP to set a new password. Your new password should be at least 8 characters long — mix it up with numbers, uppercase, and lowercase letters. If you no longer have access to your registered number or email, send an email to [email protected] or reach out via live chat. Your identity will be verified and the password will be reset manually.

Kelar Gor has a clear policy on abandoned or suspended matches in Sports Betting. As a general rule, if a match is cancelled before a set amount of play has been completed — such as a minimum number of overs in cricket or 45 minutes in football — the bet is voided and your stake is returned. If the match is cancelled after a defined portion has been completed, markets that have already been settled (such as the first innings) may stand. For accumulator bets, the cancelled selection is removed and the remaining selections are recalculated. Check your account's "Bet History" section for specific outcomes, or contact support with your reference number.

Kelar Gor's Pledge

What We Do for Responsible Gaming

🔞

Age Verification Automation

Age verification at registration and ID checks during the KYC process ensure that no minor is able to open an account on Kelar Gor.

📊

Behaviour Monitoring

Kelar Gor's system monitors member gaming patterns. If an unusually sharp increase in bets or a tendency to keep playing after losses is detected, a warning is sent.

🎓

Awareness Training

Kelar Gor's support team has received specialized training in responsible gaming. They are equipped to recognize the signs of problematic gaming and provide the help you need.

🚫

No Aggressive Marketing

Kelar Gor never sends bonus or promotional messages following a significant loss or while a self-exclusion is active.